Claim Notification

If you need to contact MSIG UK regarding a claim, please email one of the following email addresses with the details:


Whistleblowing and Speak-Up contact

We encourage all of our employees, clients, business partners and suppliers to raise any concerns about any issues that might affect MSIG UK.


Employees only

You can make a report in any one of the following two ways:

  1. 1. Online - To make a report online click here and follow the instructions on the webpage.
  2. 2. Email - You can send an email to:
    MS & AD Speak Up is an independent whistleblowing service managed by Deloitte that gives all MSIG UK employees the opportunity to report any fraud or wrongdoings anonymously.


Clients, Business Partners and suppliers

If you are unable to or are not confident about raising your concern directly with us, you may raise your concerns via the whistleblowing hotlines operated by either of our regulators:
PRA Whistleblowing
FCA Whistleblowing.
If you concerns relate to a financial product or service that we provide, please use the Complaints process on this website.